Telephone Banking

The Credit Union's Voice Response system is an easy-to-use, menu-driven service that gives you 24-hour access to your Credit Union accounts through a touch-tone telephone.

With Voice Response, you can make confidential transactions and inquiries whenever it's convenient.

  • Hear your current balance, last transactions, cleared checks, and dividends earned 
  • Transfer loan payments, credit card payments, and savings deposits between your accounts
  • Make Line-of-Credit/Reserve advances

Start using Voice Response

Call 202-212-6672 in the U.S. for 24-hour access to your BFSFCU accounts, loans and credit cards. Check balances, transfer funds, make credit card payments and more.

For more information about accessing your account information via Voice Response, please download or view our Voice Response Guide.

To obtain a PIN to access your accounts using Voice Response, simply call us at 202-212-6400.